Admitting Mistakes and Making Promises

Pernahkah kamu mengakui kesalahan, baik itu kesalah besar maupun kesalah yang kecil sekalipun?

  Nah, jika kamu ingin mengakui kesalahanmu dan bingung ekspresi apa yang mau kamu gunakan, yuk... simak saja  materi di bawah ini, let's check this out guys !  

*Ada juga lho... Materi tentang Making Promises.

1. Admitting Mistakes

   Admitting mistake is the way to admit and ask for a sorry of your mistake.

Note :

   Mistake is a misunderstanding or misconception or an error in action, calculation, opinion, or judgement caused by poor reasoning, carelessness, insufficient knowledge, etc.

   When you have a mistake to someone you need to plead your mistake, so the problem will be clear.

Benefits of admitting mistakes :

• it demonstrates your courage
• It demonstrates your humanity
• It engenders more trusting relationship
• It creates greater organizational value

Admitting mistakes expressions :

• I’m sorry, it’s my fault.
• You’re right. I’m fully responsible for this matter.
• I admit what I’ve done is wrong.
• I realize I’ve made mistakes.
• Yes, I take the blame.
• It’s my istakes. Forgive me.
• It shouldn’t be like this. Forgive me.
• I never intended it that way

Responds an admit of mistake:

• Don’t mention it.
• That would be okay
• Just take it easy
• Let it go
• Forget it
• That’s fine
• I give you sorry
• It doesn’t matter for me

2. Making Promises

   Making promise is the expression how express your promise to someone.

Before make a promise :

• Think about the promise before you make it
• Be honest about your capabilities
• Talk about the promise with another person
• Watch the things that you promised
• Keep your mouth

Making promises expressions :

• I swear
• I promise
• Trust me, I can
• I will pick you up
• I assure you that I will return it on time
• I won’t go, I swear to stay here
• I swear I will not let you down
• Don’t worry, I’ll see you before i leave

Respond a promise :

• Thank you
• I believe you
• Let me be assured
• Okay
• Just let the time to answer
• I wish you can keep on your promise
• I’ll wait for you
• Really ?
• I give you one more time
• I wish you are not kidding me in this time

The three core business activities :

1. Make the promise
2. Keep the promise
3. Track the promise

 

This material was presented by Joshua Arga Putra (@Jojoshuajosh,facebook/JoshuaArga), and Mery Anggrina (@mery_anggrina,facebook/MeryAnggrina) from Group 10, on (Thursday) August 9, 2012.